Terms of Service

Last updated: April 2026

By using the Axis platform operated by Vantage Group (“Company,” “we,” “us”), you (“User”) agree to the following terms.

1. Assessment Credits

Credits are sold in packs and do not expire. One credit is consumed per completed assessment. All purchases are final. Credits are non-refundable once an assessment has been initiated. The Company reserves the right to modify pricing at any time.

2. Use of Results

Axis reports are provided for informational purposes only to assist placement decisions. They do not guarantee hiring success, employee performance, or business outcomes.

3. Hiring Decision Disclaimer

Axis is not a hiring authority, screening service, or employment advisor. The platform does not make hiring decisions, recommendations, or guarantees of candidate performance.

You acknowledge that all hiring, firing, compensation, and role assignment decisions are made solely at your discretion and risk. Axis is only one of many inputs and must not be relied upon as the sole basis for any employment decision.

Vantage Group is not responsible for any hiring outcomes, including but not limited to employee performance, turnover, misconduct, legal claims, or financial loss. You agree to indemnify, defend, and hold harmless Vantage Group from any claims arising out of your employment decisions.

4. Equal Employment and Compliance (EEOC)

You are solely responsible for ensuring that your use of Axis complies with all applicable employment laws, including Equal Employment Opportunity Commission (EEOC) guidelines and all federal, state, and local anti-discrimination laws.

You agree not to use Axis in any manner that results in unlawful discrimination. Vantage Group makes no representation that the platform satisfies legal requirements for employment screening or compliance.

You assume full responsibility for validating your hiring practices and agree to indemnify and hold harmless Vantage Group from any claims, investigations, or legal actions related to alleged discrimination.

5. Data Privacy and Candidate Information

You acknowledge that Axis may process candidate-related information, which may include personal data provided by you. You are solely responsible for obtaining all necessary consents and providing any required disclosures to candidates before submitting their information into the platform.

Vantage Group processes data solely for the purpose of delivering the Axis service and does not assume responsibility for how you collect, use, or rely on candidate data.

You agree that you will not submit sensitive personal information unless legally permitted to do so and necessary for your use case. You further agree to comply with all applicable data protection and privacy laws.

6. Data Security and Audit Logs

Vantage Group may maintain system logs, activity records, and usage data (“Audit Logs”) for security, operational integrity, and performance monitoring.

You acknowledge and agree that:

• Audit Logs may be used to investigate misuse, enforce these terms, and ensure system reliability
• The Company is not obligated to retain logs for any specific duration unless required by law
• Audit Logs may be used in resolving disputes or compliance inquiries

7. Account Responsibilities

You are responsible for maintaining account security and all activity under your account. You agree not to share credentials or allow unauthorized access.

8. Acceptable Use

You may not:

• Copy, reproduce, distribute, or resell the platform or its outputs
• Reverse engineer, decompile, or attempt to extract underlying logic
• Use the platform for unlawful or fraudulent purposes

9. Intellectual Property

All rights, title, and interest in Axis, including all content, scoring models, methodologies, and outputs, remain the exclusive property of Vantage Group. No rights are granted except as explicitly stated.

10. Service Availability

The platform is provided “as is” and “as available” without warranties of any kind, including but not limited to accuracy, reliability, uptime, or fitness for a particular purpose.

11. Payment Enforcement

Failure to pay for services may result in suspension or termination of access. You agree to pay all fees associated with your account and waive any chargebacks without first contacting the Company to resolve the issue.

12. Limitation of Liability

To the maximum extent permitted by law, Vantage Group shall not be liable for any indirect, incidental, consequential, special, or punitive damages. Total liability for any claim shall not exceed the total amount paid by you to Vantage Group in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vantage Group, its owners, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:

• Your use of the platform
• Your hiring or employment decisions
• Your handling of candidate data
• Your violation of these terms or applicable laws

14. Termination

Vantage Group reserves the right to suspend or terminate access at any time, with or without notice, for misuse, non-payment, or violation of these terms.

15. Arbitration and Class Action Waiver

Any dispute arising from or relating to these terms or the use of Axis shall be resolved exclusively through binding arbitration in the State of Texas. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. All claims must be brought individually.

16. Changes to Terms

We may update these terms at any time. Continued use of the platform constitutes acceptance of any changes.

17. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Texas.

18. Contact

For questions, contact info@thevantagegroupco.co.